The app says the referral code is invalid. What can I do?
The referral program is designed to give new users a smooth introduction to Wombat with plenty of actions. That means the codes are only valid for recently created accounts. If the account trying to redeem a code was created over 14 days, the code won’t work. If the referent has already redeemed a code before, it will not work either.
If you’re positive that none of this applies to you, let us know via email or on Telegram.
Still not quite what you were looking for?
We’ll be happy to help! Please, include your EOS/WAX/Telos account name or the Ethereum address, the device you’re using Wombat on, Wombat version (you can see it in the lower section of Settings), as well as your sign-up method (Gmail, Facebook, Twitter or Apple ID) and details of the issue you’re facing. Our Support Team will get back to you within 48 hours.
